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ORGANISATIONAL BEHAVIOUR MEANING AND DEFINITION

TOPICS OF DISCUSSION

•Introduction •Definition and concept •Understanding OB •Contributing Fields to OB


•“The organization is above all social. It is people.” Peter Drucker
• “People are the key” – Sam Walton, the founder of Wal-Mart and the richest person in the world when he died.


•Organizational Behavior is the field of study which investigates the behaviour of individual, group and organizational structure

•at the individual level- interpersonal relations


• at the group level – group dynamics – formal teams and informal groups – inter-group relations


• at the organizational level – inter-organizational groups

OB is concerned with the emerging realities of the workplace revolution.

Knowledge is replacing infrastructure. Self-leadership is superseding command-control management. Networks are replacing hierarchies.
Virtual teams are replacing committees.

Companies are looking for employees with emotional intelligence, not for just technical smarts.

Globalization has become the mantra of corporate survival.

Co-workers are not down the hall; they are at the end of an internet connection located somewhere else on the planet

•“Effective organizational behaviour is the bedrock on which effective organizational action rests. The long-term competitive advantage comes from the rich portfolio of individual and team-based competencies of an organisation’s employees, managers and leaders.” Hellriegel and Slocum Definition 

• Organizational behaviour is “… a study and application of knowledge about human behaviour – as individuals and in groups – in the organization – strives to identify ways in which people can act more effectively.” 

• “The understanding, prediction and management of human behaviour in organizations.” 

• Is an applied science- best practices in one organization can be communicated to others Goals

 •Describe how people behave under a variety of conditions

 • Understand why people behave as they do

 • Predict future employee behaviour

• Control and develop human activity at work to improve productivity, skill improvement, team effort, etc Forces

 • People- individuals and groups

 • Structure- jobs and relationships

 • Technology-machinery, computers

 • Environment-govt, competition, social pressures. 

All the above forces interact with each other resulting in OB. 

Generalizations about human behaviour

•> happy workers are productive workers.
• > Individuals are most productive when the boss is friendly, reliable and unassuming.
•> behavior of good leaders is consistent irrespective of the situations they face.
• > Interviews are effective selection devices.
•> Everybody likes a challenging job
•> People will have to be bullied/intimidated to make them to do their jobs.
•> Money motivates all.
•> People are more concerned about their own salaries than others’
•> Members of effective groups do not quarrel among themselves. 

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